PRODUCT ASSISTANCE
Support
Use the documentation first. If the problem continues, send enough detail for us to understand the configuration and reproduce the issue.
Contact
support@starmentor.netInclude with your message
- CineBoost version.
- Exact Unreal Engine version.
- Windows version and basic CPU/GPU information.
- Clear steps that reproduce the issue.
- Relevant screenshots or log excerpts with personal information removed.
Before sending
Confirm that both CineCore and CineBoost are installed and enabled. Save your project, restart the editor and check the installation and release notes.